We have a fresh face around the office here at Superior Lifestyle and we can't wait for you to meet her. Bella joins us after years of experience as a Support Worker in the Aged Care and Disability sectors. Bella joins Superior Lifestyle as a Customer Service Agent and will be responsible for answering general enquiries on our products and services, special promotions, customer policies and payment options. Bella will also offer support to our marketing team with online engagement and content creation. By way of background, Bella started her career in support work after completing a Bachelor of Nursing and Midwifery at the University of Queensland in 2017. Gaining work experience in both the disability and aged care sectors allowed Bella to develop a universal set of principles to managing clients, and a genuine passion for what she describes as "a very rewarding line of work." Growing up, Bella also witnessed firsthand the challenges that come with caring for another person and the strain it can have on different members of the family. This life experience has shown Bella how to best navigate troubled waters and informs a truly empathic approach that many of our customers will appreciate. Bella strives to deliver advice that is clear and simple, so that you can be certain you have all the information you need to make the right decision. In a very short amount of time, Bella has been able to pick up a lot of complicated information and make strong recommendations to customers based on their specific needs. Outside of work, Bella is a devoted mother to an energetic five year old and loving wife to her husband. When she's not busy being superwoman, Bella likes to unwind by listening to health and wellness podcasts or gardening. If you're looking for a friendly voice to make sense of our wide range of products, customer policies and payment options, or just want some free advice on the NDIS or Home Care Package schemes, Bella would love to help. Bella can be reached directly via the contact details below and currently works on weekdays between 9:30am and 2:30pm (AEST). Mobile: +61 481 614 595 Email: bella.h@superiorlifestyle.com.au

At Superior Lifestyle, giving back has always been part of who we are. Through our Pay it Forward Program , we have sought to make a meaningful difference in the lives of those in need. What started as a simple yet heartfelt effort — purchasing trolleys of food for families doing it tough at our local co-op — quickly grew into something bigger. As the months went by, we realised the power of expanding our reach, and our program evolved into donating to a different charity each month. This year, we are taking our commitment even further. After years of supporting various causes, we are proud to announce our ongoing corporate sponsorship of Destiny Rescue — a Queensland based charity fighting for freedom on a global scale and dedicated to rescuing children from human trafficking and sexual exploitation. Destiny Rescue’s mission is to rescue kids from sexual exploitation and human trafficking and to equip them to stay free. Why Destiny Rescue? Human trafficking is one of the most heartbreaking injustices in the world today. Every year, millions of children are trapped in a cycle of abuse, forced labor, and exploitation. Destiny Rescue works tirelessly to rescue, restore, and empower these children by providing them with safety, rehabilitation, and the opportunity for a new life. We chose to support Destiny Rescue because of how frighteningly often child abuse and human trafficking occur. It’s an issue that many of us feel far removed from, and yet it affects some of the most vulnerable and marginalized members of society—children. Just because we don’t see it happening in our daily lives doesn’t mean it doesn’t deserve our attention. Our intention, now and into the foreseeable future, is to raise awareness, provide support, and contribute financial donations to the incredibly important work that Destiny Rescue does for children all over the world. " I dream of a time when children can go to bed to sleep, not to work." Tony Kirwan (Founder) Join Us in Making a Difference Superior Lifestyle is a family-owned Australian business  with an acute awareness of its social responsibility  and a deep respect for philanthropy . We don’t take the opportunity to give back lightly—it’s something we feel strongly about and are committed to. Through our Pay it Forward Program , we are proud to stand alongside Destiny Rescue in their fight against child trafficking and exploitation. But real change doesn’t happen in isolation — it takes a collective effort. That’s why we invite our visitors, customers, partners, family, and friends to get involved. Whether it’s by spreading awareness, making a direct donation to Destiny Rescue, or simply continuing to support Superior Lifestyle, every action helps bring freedom and hope to vulnerable children around the world. Together, we can make a difference! Take Action | Destiny Rescue

Written by Bella, Sleep Specialist We are proud to announce a new development to our Pay It Forward Programme that will allow us to spread the love and support from our customers to more communities across the country. As of 1 July 2024, Superior Lifestyle will research, identify and connect with a different charity each month and make a donation on behalf of its wonderful customers, both old and new. This month, we have chosen a not-for-profit organisation whose core values we share closely and are interwoven in all of the work that they do. This month’s chosen charity is: Rosies, Friends on the Street . Since 1987, Rosies has built it’s legacy with compassion, kindness and basic respect for others as its moral compass. Most of this year (so far) has been littered with radio talk and news headlines warning Australians of the cost-of-living crisis, which is why we believe it’s the right time to shed light on the important work that Rosies do. With the aim to build a sense of connection and understanding, Rosies has developed various outreach programs across South East Queensland that focus on our most vulnerable groups in society, including those facing homelessness, social isolation and loneliness. We have not only read stories but also heard from some of our customers about the impacts of rising costs and mounting pressures on families to make ends meet. Rosies play a critical role in helping individuals develop the courage to take steps forward, no matter how big or small. A cuppa and a chat can really make a difference in someone's life as they feel seen and heard. To all of our amazing customers that have put their faith in us, we want to say THANK YOU! Your support is making a difference in the local community and to Australians doing it tough. If you’re interested in finding out more about the Rosies charity or our Pay It Forward Initiative, click on the hyperlinks below. Rosies Website Our Pay It Forward Initiative Contact Us

Belinda Director +61 481 611 356 belinda@superiorlifestyle.com.au https://www.superiorlifestyle.com.au/ Download

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