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Blog Posts (31)

  • Meet Bella! Our newest addition to the team 💗

    We have a fresh face around the office here at Superior Lifestyle and we can't wait for you to meet her. Bella joins us after years of experience as a Support Worker in the Aged Care and Disability sectors. Bella joins Superior Lifestyle as a Customer Service Agent and will be responsible for answering general enquiries on our products and services, special promotions, customer policies and payment options. Bella will also offer support to our marketing team with online engagement and content creation. By way of background, Bella started her career in support work after completing a Bachelor of Nursing and Midwifery at the University of Queensland in 2017. Gaining work experience in both the disability and aged care sectors allowed Bella to develop a universal set of principles to managing clients, and a genuine passion for what she describes as "a very rewarding line of work." Growing up, Bella also witnessed firsthand the challenges that come with caring for another person and the strain it can have on different members of the family. This life experience has shown Bella how to best navigate troubled waters and informs a truly empathic approach that many of our customers will appreciate. Bella strives to deliver advice that is clear and simple, so that you can be certain you have all the information you need to make the right decision. In a very short amount of time, Bella has been able to pick up a lot of complicated information and make strong recommendations to customers based on their specific needs. Outside of work, Bella is a devoted mother to an energetic five year old and loving wife to her husband. When she's not busy being superwoman, Bella likes to unwind by listening to health and wellness podcasts or gardening. If you're looking for a friendly voice to make sense of our wide range of products, customer policies and payment options, or just want some free advice on the NDIS or Home Care Package schemes, Bella would love to help. Bella can be reached directly via the contact details below and currently works on weekdays between 9:30am and 2:30pm (AEST). Mobile: +61 481 614 595 Email: bella.h@superiorlifestyle.com.au

  • Partnering with Destiny Rescue to Help End Child Trafficking

    At Superior Lifestyle, giving back has always been part of who we are. Through our Pay it Forward Program , we have sought to make a meaningful difference in the lives of those in need. What started as a simple yet heartfelt effort — purchasing trolleys of food for families doing it tough at our local co-op — quickly grew into something bigger. As the months went by, we realised the power of expanding our reach, and our program evolved into donating to a different charity each month. This year, we are taking our commitment even further. After years of supporting various causes, we are proud to announce our ongoing corporate sponsorship of Destiny Rescue — a Queensland based charity fighting for freedom on a global scale and dedicated to rescuing children from human trafficking and sexual exploitation. Destiny Rescue’s mission is to rescue kids from sexual exploitation and human trafficking and to equip them to stay free. Why Destiny Rescue? Human trafficking is one of the most heartbreaking injustices in the world today. Every year, millions of children are trapped in a cycle of abuse, forced labor, and exploitation. Destiny Rescue works tirelessly to rescue, restore, and empower these children by providing them with safety, rehabilitation, and the opportunity for a new life. We chose to support Destiny Rescue because of how frighteningly often child abuse and human trafficking occur. It’s an issue that many of us feel far removed from, and yet it affects some of the most vulnerable and marginalized members of society—children. Just because we don’t see it happening in our daily lives doesn’t mean it doesn’t deserve our attention. Our intention, now and into the foreseeable future, is to raise awareness, provide support, and contribute financial donations to the incredibly important work that Destiny Rescue does for children all over the world. " I dream of a time when children can go to bed to sleep, not to work." Tony Kirwan (Founder) Join Us in Making a Difference Superior Lifestyle is a family-owned Australian business  with an acute awareness of its social responsibility  and a deep respect for philanthropy . We don’t take the opportunity to give back lightly—it’s something we feel strongly about and are committed to. Through our Pay it Forward Program , we are proud to stand alongside Destiny Rescue in their fight against child trafficking and exploitation. But real change doesn’t happen in isolation — it takes a collective effort. That’s why we invite our visitors, customers, partners, family, and friends to get involved. Whether it’s by spreading awareness, making a direct donation to Destiny Rescue, or simply continuing to support Superior Lifestyle, every action helps bring freedom and hope to vulnerable children around the world. Together, we can make a difference! Take Action | Destiny Rescue

  • Our Chosen Charity This Month: Rosies, Friends on the Street

    Written by Bella, Sleep Specialist We are proud to announce a new development to our Pay It Forward Programme that will allow us to spread the love and support from our customers to more communities across the country. As of 1 July 2024, Superior Lifestyle will research, identify and connect with a different charity each month and make a donation on behalf of its wonderful customers, both old and new. This month, we have chosen a not-for-profit organisation whose core values we share closely and are interwoven in all of the work that they do. This month’s chosen charity is: Rosies, Friends on the Street . Since 1987, Rosies has built it’s legacy with compassion, kindness and basic respect for others as its moral compass. Most of this year (so far) has been littered with radio talk and news headlines warning Australians of the cost-of-living crisis, which is why we believe it’s the right time to shed light on the important work that Rosies do. With the aim to build a sense of connection and understanding, Rosies has developed various outreach programs across South East Queensland that focus on our most vulnerable groups in society, including those facing homelessness, social isolation and loneliness. We have not only read stories but also heard from some of our customers about the impacts of rising costs and mounting pressures on families to make ends meet. Rosies play a critical role in helping individuals develop the courage to take steps forward, no matter how big or small. A cuppa and a chat can really make a difference in someone's life as they feel seen and heard. To all of our amazing customers that have put their faith in us, we want to say THANK YOU! Your support is making a difference in the local community and to Australians doing it tough. If you’re interested in finding out more about the Rosies charity or our Pay It Forward Initiative, click on the hyperlinks below. Rosies Website Our Pay It Forward Initiative Contact Us

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Other (74)

  • 100 Night Risk-Free Trial | Adjustable Beds & Soflex Mattress | Superior Lifestyle

    We're so confident in our Soflex Mattress Range, we offer a risk-free trial which gives you 100 nights to fall in love or get your money back. 100 Night Comfort Guarantee Our Soflex Mattresses have been informed by more than 15 years of market research, product development and innovation and are the perfect match for our premium adjustable beds. Our Soflex Pressure Care Mattress and Soflex Hybrid Mattress offer two distinct levels of comfort and have proven to accommodate Australians of all shapes and sizes with a diverse range of needs. We're so confident that you will love your new Soflex Mattress, we offer a Comfort Guarantee on eligible purchases that gives you the right to request a mattress exchange if you're not completely satisfied. That way, you can shop online with that extra peace of mind! Terms of Sale RETURNS POLICY SHIPPING POLICY Terms & Conditions Subject to any exclusions below, our 100 Night Comfort Guarantee policy is applicable to purchases made on or after 10 October 2024 and replaces our former "100 Night Mattress Trial" policy. If you decide you would like to exercise your rights under this policy, you must: sleep on your first mattress/es for at least 60 nights from the date of delivery; rotate your mattress/es (top to bottom) every 2 weeks from the date of delivery; notify us by email of your request for exchange between 60 and 100 nights from the date of delivery; wait to receive further instructions and a Returns Merchandise Authorisation Number (if applicable) from us. The following purchases of mattresses are expressly excluded from this Policy: Mattresses flagged as floor stock, ex-display, discontinued or clearance stock; Mattresses previously tested or trialled by you or another person on your behalf; Mattresses approved by your appointed Assistive Technology Advisor and funded by your NDIS or Home Care Package plan; Mattresses that have been damaged, stained, ripped, torn, burnt, contaminated, infected or soiled in any way; or Mattresses that have been purchased on finance with less than 10% deposit. You may be required to supply photos of the mattress you would like to exchange as proof of its acceptable condition, so we strongly recommend using a mattress protector at all times. You may also be required to repackage, label and return the mattress to your nearest depot, so we recommend retaining the plastic wrapping and corner guards supplied on delivery. If you cannot return the mattress in its original packaging, you will need to find a suitable alternative at your own cost. Similarly, if you are physically incapable of preparing the mattress to be returned, you may need to find someone who can at your own cost. We will do our best to help you. Unless otherwise agreed in writing, your right to request an exchange under this policy is limited to one mattress exchange per sales order and you may be liable to pay any difference in price between the mattress you would like to exchange and the mattress you would like to receive, prior to dispatch. Any mattress returned to us outside of the terms of this Policy will be deemed unauthorised and ineligible for exchange. We will not be responsible for any loss or damage you suffer as a result of the unauthorised mattress return. We trust that all requests for exchange under this Policy are made in good faith. If, however, we have reason to believe that this Policy is being abused or that a request is not being made in good faith for whatever reason, we reserve the right to refuse such request and any decision we make is final.

  • Superior Lifestyle - Rub to Win

    WIN an Adjustable Massage Bed, an Electric Recliner Massage Chair or a Professional CV Therapy Device Over 2021 Superior Competition - Terms & Conditions of Entry The 2021 Reader's Digest Rub to Win Draw ("Draw") is open only to Australian residents over the age of 18. All employees and contractors of Superior Lifestyle Pty Ltd (ACN 605 022 017) (“Superior Lifestyle” “We” “Us” “Our”) or its associated companies and their family members may not enter the Draw. Entrants ("You" "Your") into the Prize Draw shall be deemed to have accepted these Terms and Conditions. By submitting your personal information, you agree to receive emails from Us containing offers and developments that we think may interest you. You will be given the opportunity to unsubscribe on every email that we send. To enter the Draw you must: Sign-up with your details via our Facebook form or on our website (details provided must be valid and accurate), Be available for a call from one of our Health Specialists, Be available for a possible home demonstration of our products, Agree to sign up to our newsletter and receive promotions, articles and other offers by Superior Lifestyle. Only one entry will be permitted per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed. We accept no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by Us. The closing date of the Draw is 23:59 on July 30th 2021. A total of three winners will be chosen from a random draw of entries received in accordance with these Terms and Conditions. The Draw will be performed by a random computer process. The Draw will take place in the month following the end of the Draw. The winners will receive a therapeutic product chosen by us up to a combined value of at least $7,000.00. The winner will also receive free delivery of the product to a residential address within 100km of the postcode 4000. We accept no responsibility for any costs associated with the prize and not specifically included in the prize (such as the cost for warranty, repair or replacement). The winners will be notified by telephone and by public post on our website. If a winner rejects their prize or the entry is invalid or in breach of these Terms and Conditions, the winner’s prize will be forfeited and We shall be entitled to select another winner. The name and country of the winner can be obtained 2 (two) months after the completion of the Draw by sending a stamped addressed envelope to the following address: 84 Parramatta Road, Underwood QLD 4119. The prize is non-exchangeable, non-transferable and is not redeemable for cash or other prizes. We retain the right to substitute the prize with another prize of similar value in the event the original prize offered is not available. The winner may be required to take part in promotional activity related to the Draw and the winner shall participate in such activity on Our reasonable request. The winner consents to the use by Us and its related companies, both before and after the closing date of the Draw for an unlimited time, of the winner’s voice, image, photograph and name for publicity purposes (in any medium, including still photographs and films, and on the internet, including any websites hosted by Us and Our related companies) and in advertising, marketing or promotional material without additional compensation or prior notice and, in entering the Draw, all entrants consent to the same. We shall use and take care of any personal information you supply to Us as described in Our Privacy Policy, a copy of which can be seen here and in accordance with data protection legislation. By entering the Draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your Draw entry and for the purposes outlined above. We accept no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Draw or accepting the prize. We further disclaim liability for any injury or damage to your or any other person’s computer relating to or resulting from participation in or downloading any materials in connection with the Draw. Nothing in these Terms and Conditions shall exclude the liability of Us for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Draw with or without prior notice due to reasons outside Our control (including, without limitation, in the case of anticipated, suspected or actual fraud, insolvency, natural disaster or economic disruption). The decision of Us in all matters under its control is final and binding and no correspondence will be entered into. We shall not be liable for any failure to comply with Our obligations where the failure is caused by something outside Our reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure. The Draw will be governed by Australian law and entrants to the Draw submit to the exclusive jurisdiction of the Australian courts. $7,000! worth of prizes to be won!* #SleepHygiene Blog Top 3 reasons to buy an adjustable bed If you've ever been curious or even skeptical about what an adjustable bed can do... keep reading. This post is for you! Sleep Specialist Jun 22, 2022 7 min read Is sitting down worse than smoking? Some say sitting down is the new smoking, which sure sounds a little extreme... but given how many of us now work from home, is it really... Sleep Specialist Mar 19, 2022 4 min read Adjustable Bed Sheets | NOW AVAILABLE! 🥳 Made from 100% organic bamboo fibres, using a delicate sateen weave, the perfect night's sleep is now complete. Sleep Specialist Feb 3, 2022 1 min read NDIS Participant Reviews Galaxy Adjustable Bed After listening to Bryda-Anne explain her limited mobility and independence, our Sleep Specialists were determined to... Sleep Specialist Nov 12, 2021 3 min read

  • How to Buy An Adjustable Bed in 2019 - Superior Lifestyle

    Find out more about adjustable beds in 2019 including a comprehensive buying guide. Visit us online today. How to Buy An Adjustable Bed Superior Lifestyle - How to Buy an Adjustable Bed How to buy an adjustable bed? A good question! Let’s look at a few tips to make this experience as smooth as possible. • consider your needs - how to buy an adjustable bed will be a more seamless process if you have a clear idea of why you are buying an adjustable bed. Is it primarily for relaxation purposes? Do you have a health or medical issue to consider? • where you live - do you live in a house with only one level or is the room where you’ll have your adjustable bed on the upper floor? Do you live in an apartment block on the fifth floor? It’s a factor to consider when assessing how to buy an adjustable bed. Adjustable beds can be quite heavy. How are you going to get the bed where it needs to go? How to buy an adjustable bed will perhaps have a different answer if you believe it may be too heavy for your 5th floor apartment. • what is your budget - adjustable beds come with different inclusions and finishes. You might want to consider in how to buy an adjustable bed how many of these things - like massage, usb connections, heat pads, etc your dollars can accommodate.

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