Can I return my purchase if I change my mind?

To minimise our impact on landfill and preserve public health and safety, we do not accept returns for changes of mind. If you are ordering online, it's important you take the time to confirm your order, as our obligations will be fulfilled on dispatch.

Our team are fully trained to help you make a fully informed decision. If you're concerned about anything, we encourage you to give us a call and ask questions.

Australian Consumer Law

Under the Australian Consumer Law, you may be entitled to return a product and request a replacement or refund if the product fails to meet a statutory guarantee and that failure is a "major failure" or cannot be remedied.

If an item we supply to you fails to meet a statutory guarantee, but that failure is not a “major failure” and can be remedied, we are entitled to offer you a repair, replacement or full refund.

Terms of Sale

You can find our full terms and conditions of sale here. These terms and conditions are incorporated into and form part of any contract between the Company and the Customer for the supply of Goods, unless otherwise agreed in writing.