Registered
Medical Devices
COVID-19 Response
What precautions are you taking to #StopTheSpread?
We have taken every possible step to ensure that our products are safe from contamination.
This includes rigorous cleaning routines in our manufacturing warehouse and common areas, increased access to hand sanitiser and personal protective equipment, social distancing between staff and customers and fourteen days self-isolation when presenting flu-like symptoms. We also perform daily temperature checks and facilitate the means to work from home.
Do you offer contactless delivery?
Is our showroom still open?
Our showroom in Underwood, Queensland is still open!
We have increased access to hand sanitiser and personal protective equipment for staff and customers alike. We also clean our showroom rigourously between visits.
Returns & Exchange
How does the 30 Night Comfort Guarantee work?
If I change my mind, can I get a refund?
Unfortunately, no. To minimise our impact on landfill and preserve public health and safety, we cannot accept any returns due to a change of mind.
What is our returns policy?
30 Night Comfort Guarantee
-
the items are from current stock and were sold at full price, -
the items are returned to us at your own cost and shipped within 30 days of delivery, -
the items are returned with proof of purchase, and -
the items are returned in resellable condition and were not assembled, used, damaged or altered in any way.
What happens to returned products?
How do I return or exchange something?
If you are entitled to return or exchange an item in accordance with our terms, please email info@superiorlifestyle.com.au with the following information:
-
Your full name -
Your invoice number -
Your purchase and quantity
Returns & Exchange
How does the 30 Night Comfort Guarantee work?
If I change my mind, can I get a refund?
Unfortunately, no. To minimise our impact on landfill and preserve public health and safety, we cannot accept any returns due to a change of mind.
What is our returns policy?
30 Night Comfort Guarantee
-
the items are from current stock and were sold at full price, -
the items are returned to us at your own cost and shipped within 30 days of delivery, -
the items are returned with proof of purchase, and -
the items are returned in resellable condition and were not assembled, used, damaged or altered in any way.
What happens to returned products?
How do I return or exchange something?
If you are entitled to return or exchange an item in accordance with our terms, please email info@superiorlifestyle.com.au with the following information:
-
Your full name -
Your invoice number -
Your purchase and quantity
COVID-19 Response
What precautions are you taking to #StopTheSpread?
We have taken every possible step to ensure that our products are safe from contamination.
This includes rigorous cleaning routines in our manufacturing warehouse and common areas, increased access to hand sanitiser and personal protective equipment, social distancing between staff and customers and fourteen days self-isolation when presenting flu-like symptoms. We also perform daily temperature checks and facilitate the means to work from home.
Do you offer contactless delivery?
Is our showroom still open?
Our showroom in Underwood, Queensland is still open!
We have increased access to hand sanitiser and personal protective equipment for staff and customers alike. We also clean our showroom rigourously between visits.