Shipping & Assembly
We deliver and service nationwide
ARTG Class IA Medical Devices
Free Shipping to Metro Areas
Our Trusted Carriers
Delivery to metropolitan areas is completely free!
If you are unsure whether your suburb falls within a metropolitan area, give us a call on:
Our Delivery Procedure
You will receive a tracking number in an email shortly after confirmation of your order.
Your delivery will arrive at your local depot within 7 transit days, starting from the day after dispatch.
In outer and regional areas, deliveries may be faciltated by an agent of our trusted carriers. Contact and delivery may occur up to fifteen days after dispatch in these areas.
It is your responsibility to liaise with our nominated carrier (or their agent) in relation to the date of delivery.
Our carriers will be equipped with a tailgate to unload the goods from the truck (unless your driveway is unsuitable for doing so).
Our carriers do not offer assembly services and will not carry items past your front door.
It is your responsibility to arrange for a means to bring the goods inside (whether by requesting assistance from neighbors or friends or otherwise).
If you need assistance with installation and rubbish removal, please give us a call. Additional charges may apply.
Unless otherwise agreed, delivery will be performed by a third-party carrier. Our contract of sale is said to be fulfilled upon the dispatch of goods.
We are not responsible for the delivery and delivery times of your goods once dispatched.
Delays in shipping do occasionally occur and we are not liable for any loss or damage caused by delivery delays,
Delivery dates shown on the website are estimates only and may change without notice. It is your responsibility to check with our nominated carrier.