Still searching for the perfect night's sleep for you and your partner?
The perfect sleep system is here. Designed exclusively for Superior Lifestyle customers, our Split Queen Adjustable Bed Base offers a glimpse into the future of sleep.
Available in a shimmering light grey finish, the Split Queen Bed Base is crafted to pure perfection and packed with features for a well rested sleep.
Complete with our pressure relieving 10" Soflex Mattress and bonus Silk Floss Topper, this is the perfect sleep system for couples.
Plus, for a limited time only, we're slashing prices on the complete Bed Bundle and helping more Aussies sleep pain free into 2021!
Split Queen Bed Base
(1) All online orders are prepared for dispatch within 24 hours of confirming your sales order. Your items will leave from our National Distribution Centre in Brisbane, Queensland and arrive at your local depot within 7 transit days (starting from the day after dispatch). In outer and regional areas, deliveries may be faciltated by an agent of our trusted couriers. Contact and delivery may therefore occur up to 15 transit days after dispatch in these areas. It is your responsibility to liaise with our nominated courier in relation to the date of delivery.
(2) Please note these delivery timeframes are estimates only and may change without notice. We will not be responsible for the delivery times of your goods once dispatched. Delays in shipping do occasionally occur and we are not liable for any loss or damage caused by delivery days.
(3) Please note for safety reasons, our couriers are not allowed to enter your home or carry the items up a flight of stairs. If you think you might struggle with heavier items, you can request additional services prior to dispatch including assembly and rubbish removal. Additional charges may apply.
(4) If you have opted to pay for these items by finance, your plan will be activated on dispatch. If you need to change your payment details or find out the balance owing, please contact your finance provider. You can call Payright on 1300 338 496 and Humm on 1800 088 151.
(5) If there is anything further we can do to assist you, please call us on 1300 825 931. Our ordinary office hours are 9am to 5pm, Monday to Friday. Alternatively, you can email us at email@example.com.
Warranties: All our products come with extended warranties. Access our Warranties Brochure by visiting www.superiorlifestyle.com.au/help. If you believe there may be a defect in the items you've received, please send an email to firstname.lastname@example.org with proof of purchase and a brief description of the problem. We may request further information (such as photos and videos) or to physically inspect the item before accepting a claim under Warranty.
Change of Mind Policy: To minimise our impact on landfill and preserve public health and safety, we cannot accept any returns for changes of mind. If you are ordering online, it's important you take the time to confirm your order, as our obligations will be fulfilled on dispatch. Our Sleep Specialists are trained to help you make a fully informed decision. If you're concerned about anything, we encourage you to call and ask questions.
Returns Policy: Under the ACL, you are entitled to return a product and request a replacement or refund if the product fails to meet a statutory guarantee and that failure is a "major failure" or cannot be remedied. Conversely, if an item we supply to you fails to meet a statutory guarantee, but that failure is not a “major failure” and can be remedied, we are entitled to offer a repair, replacement or full refund. If you think there is a fault with the products you have received, please let us know as quickly as possible by emailing email@example.com.
Terms of Sale: For full terms and conditions of sale, visit www.superiorlifestyle.com.au/termsofsale. These terms and conditions are incorporated into and form part of any contract between the Company and the Customer for the supply of Goods, unless otherwise agreed in writing.